"Real People. Real Help. Real Fast!" Ask a Librarian is a free online information service. Live online help is available 10am to 10pm Sunday through Friday. Saturday service is offered 10am to 5pm. Email questions may be submitted 24 hours a day, 7 days a week. A group of library staff from various public and school libraries will attempt to answer questions, help locate information, or point to the direction to obtain the information by chat or email. http://www.askalibrarian.org/